The Customer importance
Every SUEX Customer referring to a SUEX 5FY service centre knows that they will find the maximum level of technical competence along with a top-level Customer Care Service. The SUEX Customers always receives a quotation with all the intervention details (description and costs); once they confirm the offer, it remains definitely unchanged. And only after their confirmation the service centre personnel proceed with the needed job. This procedure means transparency and attention to the Customer. In the end, all the details and information concerning the DPV maintenance and/or repair are registered and filed in the company database, so that both the SUEX technical personnel and the service centres may access them and know the DPV interventions particulars and sequence.